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Suunto 9 Support

Find user guides, how to videos, FAQs, tutorial articles and detailed support information for Suunto 9.

How-to videos

Learn how to get started with SuuntoPlus™ Guides and how they can enhance your training and races.

Learn more about the media controls for your Suunto device.

Learn more about your training and the benefits of the SuuntoPlusTM Burner feature.

Learn how to install the latest software on your watch using SuuntoLink. Download SuuntoLink

Learn more about managing your training load with Suunto app.

Turn-by-turn navigation powered by komoot

How do I use maps and routes with Suunto app?

SuuntoPlus™ - a solution that brings new features to your Suunto watch and enhances your experience.

Learn how to use battery modes and prolong battery life during long trainings.

This video shows you step-by-step how to set your personal pace and power zones in the settings menu.

This video shows you step-by-step:
How to activate a pace target for exercise.
How to use the real-time guidance within your target during exercise.

This video shows you step-by-step:
How to activate a power target for exercise.
How to use the real-time guidance within your target during exercise.

Learn more about using our digital services as a Suunto Spartan or Suunto 9 user.

Learn how to pair your Suunto watch with Suunto app for iOS and how to get started with the app.

Learn how to pair your Suunto watch with Suunto app for Android and how to get started with the app.

Clean your Suunto watch regularly with lukewarm water and mild soap.

Suunto 9 - Popular support topics

Update the software of your Suunto 9

Keep your product up-to-date with the latest features, performance updates and optimizations. Download and install SuuntoLink on your computer and connect your device - SuuntoLink will do the rest.

Suunto app - your digital companion

Download Suunto app to your phone and connect your Suunto device to stay on top of your active life with insights into your trainings and trends in your overall activity.

User guide for Suunto 9

User guides provide a comprehensive overview of product features, how to use them, as well as handling guidelines and technical specifications.

Find answers to FAQ

Find troubleshooting steps and answers to frequently asked questions. We prepared detailed support information that helps you use your Suunto 9.

Suunto Repair Center

We are here to help you - find repair and service options for your Suunto product and learn about our warranty terms. 

How to get more accurate wrist heart rate readings - tips and troubleshooting steps

Wrist heart rate sensor measures heart rate with LEDs that track blood flow at your wrist. This means that you can see your heart rate data during a specific activity or in daily use without a chest heart rate strap. Read more!

What’s the difference between Suunto 9 Baro and Suunto 9

The Suunto 9 with a barometer gives you more accurate altitude information because it combines GPS data with barometric altitude information (FusedAlti™). Based on data from the barometer, it also provides outdoor information like sea level air pressure and has a storm alarm. The other Suunto 9 models still deliver altitude information, but they are based on GPS readings.

How do I get the most out of the battery modes?

Learn more about the battery modes of your Suunto watch and how to get the most out of them.

For specifications and other product information

Go to the product page

We are available for your questions via live chat 24 hours a day from Monday to Friday. Support is available continuously from 9 AM CET to 9 AM CET the next day.

Find more contact information here.

 

Important note about Suunto Repair Services for the Canada Outdoor product customers (not concerning Dive products):

We are currently facing longer than ordinary lead times with our Outdoor product technical service offering. The current repair queue is about 5 weeks. We want to get your product back in working condition as quickly as possible and are currently implementing new solutions. Thank you very much for the patience.